With virtual care from Transcarent, you can get care in 60 seconds for you and your loved ones covered under your MCSIG Health Plan.
Our Care Team of board-certified doctors, nurses, and Care Coordinators provides care for urgent and routine health and care needs.
Easily text or video-chat with a clinician on-demand through the Transcarent App – 24/7, 365 days a year, at no cost to you.
• Urgent Care – Get care for coughs, colds, rashes, UTIs, and other common illnesses. Our clinicians treat common conditions and can order diagnostic tests or send prescription requests to your preferred pharmacy.
• Primary Care – Get support for managing chronic conditions like diabetes, asthma, and high blood pressure.
• Medication Refills – Talk to our clinicians about short-term medication refills for common medications.
• Mental Health – Our Care Team offers front-line support for common mental health needs like depression, anxiety, and insomnia. They can screen your symptoms, help manage your medications, and make referrals to specialists for behavioral and mental health conditions.
• Pediatric Care – Rest easy knowing that your little one aged 2 and over can get care for common childhood conditions from the comfort of your home.
• Women’s Health – Transcarent offers care tailored to the unique needs of women from adolescence to adulthood.
Facing a serious diagnosis or surgery? Get a virtual second opinion from expert specialists at The Clinic by Cleveland Clinic for peace of mind and clarity in your healthcare decision making.
Activate your account online at http://experience.transcarent.com/mcsig/ or inside the Transcarent App. Download the Transcarent App: Google Play or Apple App Store
Questions about your Transcarent benefits? Talk to a Health Guide: (855) 586-2744
Teladoc is an award-winning telehealth company that offers convenient care at a fraction of the cost of urgent care and ER visits. Through Teladoc, patients gain 24/7 access to a network of U.S. board-certified doctors who are available via phone and video calls to discuss, diagnose and offer treatment for a variety of non-emergency health concerns.
MCSIG’s partnership with Teladoc allows members to benefit from this service. Here is how it works:
For more information on Teladoc, visit www.teladoc.com or call 800-835-2362.
Talk to a doctor, Anytime, Anywhere – FREE
